Draft for review. The way the service works is described accurately. The commercial terms in brackets, and the liability section, are placeholders for RoverCT, LP’s counsel.
These terms apply between RoverCT, LP (“Rover CT”, “we”) and the veterinary practice (“the practice”, “you”) that registers with us, books our mobile CT service, or uses the practice portal at roverct.com. By registering or booking, the person doing so confirms they are authorised to bind the practice.
What we provide
Rover CT brings a mobile CT scanner to your premises on a booked half day or full day, scans the patients you have listed, and arranges for the images to be read by a board-certified veterinary radiologist who provides a written report. We supply the scanner, the operator and the radiology reading. There is no equipment to buy or lease, and no minimum number of scans.
What you provide
- A place to park the van with access to the building on the day.
- Anesthesia or sedation of each patient by your own veterinary team, under your own clinical judgement. Rover CT does not sedate, anesthetize or monitor patients.
- Patients ready at their slot times, and an accurate patient list in the portal — species, weight, the region to be scanned, and the clinical question.
- The relationship with the animal’s owner, including consent and any fee you charge them. We invoice the practice, never the owner.
Booking and cancelling
Days we have opened in your county are shown in the portal; booking one reserves it for your practice. Patients can be added to a booked day until the day before. Urgent requests outside the schedule are offered on a best-effort basis and confirmed by us before they are booked.
[Cancellation: a booked day cancelled with less than [48 hours’] notice may be charged a [cancellation fee of $X / the minimum session charge]. A day we cancel — weather, vehicle, illness — is rescheduled at no charge and is our only liability for the cancellation.]
Pricing and payment
Prices are per scan and depend on how much notice is given; the current rates are shown in your portal and confirmed by us before the first visit. We invoice weekly for the scans performed. Invoices are payable within [15] days of issue unless your account says otherwise, and can be paid by card through Stripe from the portal or by [check / ACH]. [Late payment: accounts more than [30] days overdue may have booking suspended until brought current.]
Clinical responsibility
Rover CT provides imaging and a radiologist’s report. Diagnosis, treatment and all clinical decisions remain with the practice and its veterinarians. The report is an opinion offered to a veterinary professional and is not a substitute for that professional’s judgement.
The portal
We issue one login per practice to the email address given at registration. Keep the password confidential; you are responsible for what is done under it. Tell us at once if you believe it has been compromised, and we will replace it. We may suspend a login that is misused or an account that is overdue.
Do not enter animal owners’ personal details into the portal; it is designed not to need them. How we handle the information you do give us is in our privacy policy.
Images and records
[Scan images and the radiologist’s report are delivered to the practice by [method] and become part of the practice’s clinical record. Rover CT [does / does not] retain copies, for [period].] The portal itself never stores or displays images.
Liability
[For counsel. The usual shape: each party is liable for its own negligence; Rover CT’s total liability for any visit is limited to the fees for that visit; neither party is liable for indirect or consequential loss; nothing limits liability that cannot lawfully be limited. Rover CT carries [type and amount] insurance.]
Ending the relationship
Either party can stop at any time by telling the other; bookings already made are honoured or cancelled under the cancellation terms above, and invoices already issued remain payable. We will close your portal login on request.
General
These terms are governed by the laws of the State of New Jersey. If we change them, the date at the top changes and practices with an account are told by email; continuing to book after that is acceptance. Questions: info@roverct.com, 914-393-5060, RoverCT, LP, 31 Highview Road, Caldwell, NJ 07006.